Product Literature
You can access and download brochures here, or find the user guide and manual for your Ideal boiler.
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View Product Literature
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Register Your WarrantyRegister Warranty
We believe in delivering market leading warranties. Register yours here today!
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Our customer service charter
At Ideal Boilers, we are committed to high quality service all year round.
We believe in quality service 364 days a year. Your call will be answered by our highly trained members of staff & if your query cannot be resolved over the phone, we aim to get an engineer to your property the same or next day.
Contact details:
Customer Service: 01482 498660
Technical Help: 01482 498663
- Monday to Friday:
- 08:00 – 18:00
- Saturday and Bank Holidays:
- 08:00 – 16:00 (excluding Christmas Day)
- Sunday:
- 08:00 – 12:00
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Our Engineers
We believe in high quality service all year round - we endeavour to get an engineer to your home the same day of your call, or the following day.
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Your Engineer Visit
We believe in dedicated technical support - Our target is to ensure over 97% of visits are completed on the day.
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Total Peace of Mind
We believe in industry leading customer service.
How to buy
Only fully trained and approved professional installers can fit Ideal boilers, so step 1 in your purchase is to choose your local Ideal installer.
